Elevated web & search errors

Incident Report for Gordian Software

Resolved

System has been stable for some time now, closing the incident.

Posted Apr 17, 2026 - 22:49 UTC

Monitoring

The system appears to be stabilizing, but we will continue to monitor over the next hour or so.

Posted Apr 17, 2026 - 20:44 UTC

Identified

The issue has been identified, and a fix is being implemented. We expect to see normal API and search success, but there may be some lingering issues as the system stabilizes.

Posted Apr 17, 2026 - 20:41 UTC

Investigating

We are investigating alerts around elevated API and search errors.

Posted Apr 17, 2026 - 20:17 UTC

This incident affected: V2 API (api.gordiansoftware.com) (Production, Certification, Sandbox).